INCORRECT ORDERS
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MY ONLINE ORDER HAS NOT ARRIVED AS EXPECTED, WHAT CAN I DO?
On rare occasions, packing errors may occur. If this happens, you can return the item by post.
RETURN BY POST
You can return any eligible item to us by post, free of charge, for a full refund to your original payment method.To create your return label and view step-by-step instructions, simply visit our Online Returns Portal.
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I'VE RECEIVED AN ITEM I DID NOT ORDER, WHAT CAN I DO?
Thanks for being honest! We can get that sorted.
RETURN BY POST
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Conscious of convenience, our Team can provide you with a free postage label to get the item back to us, just reach out to us when you're ready.